nogago Tracks – Frequently Asked Questions (FAQs)

Where can I find or plan my next adventure and find my recordings back?
Please visit our track management page to find tracks shared on the Web, plan your own track, or have us compute a route. You can also find the tracks that you have recorded with the app and uploaded to nogago.com.

How can I learn more about using nogago Tracks ?
Watch our Video Clips to learn to use the most prominent app features. You can also
read our user manual. Most important questions are also answered within the app from the help screen.

My account is not activated?
Please check your spam filter for our registration email, mark our message as not being spam, and click on the link in the activation mail. If you cannot find the message at all, contact our support team.

I forgot my password ?
We cannot read your password, as it is stored in encrypted form, you can reset your password at your own using this link.

I forgot my username ?
When purchasing through Appworld and not having a user account before we will use your email-adress (as registered with BlackBerry) as your user name. When registering an account on nogago.com you can choose your own username. You can be reminded of your username using your email address using this link.

Other questions, don’t hesitate contact our support heroes.

nogago is a Volz Innovation company